
Frequently asked questions
Please Email Contact@NovaITsvcs.com or Call us at 443-791-1980 we are available 8am to 6pm EST every week day!
The fastest way to reach us for urgent support is a phone call or email at Support@NovaITsvcs.com or 443-791-1980
With 7 years of experience in the IT industry, I began as a self-taught helpdesk technician and steadily advanced my career by earning certifications and gaining hands-on experience. Over time, I worked my way up to roles such as System Administrator and Lead Field Technician, where I managed complex systems and supported a wide range of clients. Frustrated by the unethical business practices I encountered—rude service, unfair pricing, and a lack of genuine customer care—I decided to start my own IT company. My goal has always been to offer honest, personable, and fairly priced support while building lasting relationships with both individuals and businesses.
Yes, we provide house calls to the Greater Baltimore Area typically anywhere in a 60 mile radius around Baltimore. For calls that are further away give us a call at 443-791-1980 and we will try our best to work something out!